It’s important that your Sonnet account is linked to an email address that belongs to you and is checked frequently. This is because any updates about your account will be sent to this email. You’ll also need this email address in order to log in to your account.

If you’ve forgotten which email address is associated with your account, double check your inbox for any emails from Sonnet. You can also try requesting a password reset using the email address you think is connected to your account. Please keep in mind, instructions to reset your password will only be sent when the email address entered matches the email address on your account exactly.

If you’re still unsure of your email address, contact us to find out what steps are needed to recover your email.

Need to change your email? You can update your email address through your Sonnet account.