If you use an Android device, your phone settings must be set to allow the app to always run in the background for the Sonnet Shift app to work. Don’t worry, this will have minimal impact on your battery while you’re not in motion.

After downloading the Sonnet Insurance app, there will be a step during the activation process to set your battery optimization. Select Allow to run in background to enable this.

Heads up! There’s no need to set anything if you’re using an iOS device.