Will the Sonnet Insurance app stop tracking my trips if my battery is low?

Yes, trips will stop recording when your phone battery goes below a set threshold. To help manage your battery life, you can choose your preferred battery threshold.

Here’s how to set your threshold in two easy steps:

  1. Click on the More tab in the bottom right-hand corner of the app.
  2. Click on Battery, and then select a threshold of 10%, 15%, or 20% (10% will be selected by default). If your battery goes lower than the set threshold, your trips won’t be recorded until your battery charges above the threshold.

Heads up! To remain enrolled in the Sonnet Shift program, you must track your trips. Charge your battery as soon as you can if you’ve hit the low battery threshold. We’ll notify you in your Trips tab if a trip hasn’t been recorded due to low battery.