Once you're logged in to your online account and you’ve started to fill out your online claim report, you can speak with a live agent if you need to. The easiest and quickest way to talk to a Claims Professional is through our live chat, which you can access directly from your Claims dashboard.
Contact our Claims Professionals during our business hours, 8 a.m. to 8 p.m. ET Monday to Friday.
How to chat:
- Click on the chat button at the bottom of your screen.
- Type Claims help and hit enter.
- Wait for an agent to enter the chat to support you and help finish submitting your claim.
You can also call us at 1-844–766-6384 and follow the prompts to speak with a Claims Professional over the phone.