What should I do if I’m involved in a hit and run?

If you’re involved in a hit and run accident, there are a few key steps to help you handle to situation:

  1. If anyone was injured, first call 911. Safety is always top priority. If you, your passengers, the other driver or any pedestrians were injured, always attend to this first.
  2. Report the hit and run to the police within 24 hours. If advised by the police, go to a collision reporting centre. This step is important since your accident needs to have been reported in order for it to be reviewed as a not-at-fault loss when you make a claim. 

    Tip: If the police tell you that the damages are too minor to report, take down their badge number and phone number so your insurer can follow up.

  3. Record as much information as you can. If you were in your car or nearby when it happened, take note of details like the colour, make/model and some or all of the licence plate number.
  4. Take photos. If it’s safe to do so, take photos of the scene, damage to your vehicle, or visible paint on your vehicle from the other car.
  5. Gather witnesses. If others were nearby and saw what happened, talk to them and add to your own notes. Take down their contact information in case police or your insurer need to follow up.
  6. You’ll then need to contact us.