I have questions about my pet insurance payments or billing date. Can you help?

How do I view or change my method of payment?

It’s easy! Just sign into your account if you’d like to change or view your payment method.

Can I make a change to my billing date?

Please contact us by phone or email if you’d like to change your billing date.

Heads up! Changing your billing date means that more than one payment could be processed within the same month.

When are my pet insurance policy payments due?

Pet insurance payments are made on a monthly basis. The payment due date will be the same as the date your plan started. For example, if your policy started on the first of the month, your future payments will be due on the first of the following months.