I got a quote and received a message stating a driver’s licence is invalid. What do I do?

This means we looked into a report that gives us extra info about your driving history – the characters that you entered isn’t a valid driver’s licence in the system. Please double check the characters that you’ve entered in your quote.

Also, please note that we cannot accept a suspended, expired or cancelled driver’s licence – you’ll need to validate your licence first by following the steps specific to your province.