As an extra layer of security, we use two-step verification every time you log into the Sonnet Insurance app on your smartphone. Here’s how it works (yes, in just two steps!):
- After you enter your email and password to log in to the Sonnet Insurance app, we’ll send a one-time six-digit security key via text or phone call (depending on the preference you selected) to the phone number associated with your Sonnet account.
- Once you have the key, enter it in the field provided. That’s it! You’re logged in and ready to use the app.
Troubleshooting tips:
- If you didn’t receive a text message, make sure the phone number you use for your Sonnet account is the one associated with your smartphone.
- Entered the wrong security key? Just click Resend to request a new security key.
- If you’ve entered the incorrect security too many times, the app will lock you out – but don’t worry, it’s only temporary! Wait 10 minutes and try again.
Still need help with two-step verification?