After signing up for Sonnet Shift, you’ll have 15 days from the enrollment effective date to download the app and register with your activation instructions.

If the app hasn’t been activated after 15 days, we’ll start the process to unenroll you from Sonnet Shift. Your premium will be adjusted, and we’ll send you updated documents. This means you’ll miss out on the enrollment discount (if applied) and possible future savings!

Keep in mind there’s also a 30% surcharge if the main policyholder (who’s enrolled as a driver) doesn’t activate their mobile app. It'll be added to their premium once they’ve been unenrolled from Sonnet Shift and moved into a traditional auto insurance policy. This extra charge only applies to the main policyholder, not to other drivers in the Shift program. However, the surcharge will continue to affect them on any traditional policy where they are a driver – regardless of whether they’re the policyholder

Need help downloading and setting up the Sonnet Insurance app? We’ve got you covered.